What Our Clients Say: Real Testimonials & Success Stories

 
 
 
  
 
 
 
 Posted on Google  
  
 
 Mary Grinnell  
 
 
 
  
Shay was great to work with! He made booking transportation for my wedding incredibly easy. He was always responsive to the many questions I had throughout the process and gave great advice that benefitted me - the customer! Highly recommend and will be using them again.
All 3 bus drivers were very professional and safe. They showed up right on time and made multiple trips per our contract to ensure all our guests got there and back safely.
  
 
  
 
 
 
 Posted on Google  
  
 
 Layton Rosalie  
 
 
 
  
Charles went out of his way to make sure we had the proper size of vehicle for our mission trip.  We live in San Jose but went to SFO.  We arrived at 12:55 am (early morning) and our driver, Daniel was on time, very professional & made the ending of our trip fantastic.  Communication with Charles was so amazing & it was my first time using Bauer.  I know it won't be the last. I would recommend them for your transportation needs.
  
 
  
 
 
 
 Posted on Google  
  
 
 Robyn Perry  
 
 
 
  
Shay was great to work with from start to finish. Car was on time and clean. Driver was nice and polite. Great service. Highly recommend will book again.
  
 
  
 
 
 
 Posted on Google  
  
 
 John B  
 
 
 
  
Great service and on time. Shay was great to work with.
  
 
  
 
 
 
 Posted on Google  
  
 
 Heather Cassandra Morado  
 
 
 
  
We had a fantastic experience working with Shay Charles to coordinate transportation for the Cross-Cultural Family Center’s (CCFC) after-school summer field trip. Shay was highly responsive, professional, and made the process easy from start to finish.

The bus driver arrived on time, was extremely focused on safety, and worked seamlessly with our staff throughout the day. Everything went smoothly, and we couldn’t have asked for better service.

Highly recommend—great experience all around! The Cross-Cultural Family Center will definitely be using them again.
  
 
  
 
 
 
 Posted on Google  
  
 
 Tori Yee  
 
 
 
  
Had such a great experience with Bauer! Shay was very responsive as our itinerary kept changing. Van was clean and comfortable. Our driver, Sylvester was very conversational and punctual! Would book again :)
  
 
  
 
 
 
 Posted on Google  
  
 
 India Leban  
 
 
 
  
I initially had some reservations about booking with Bauers, as the prices felt a bit steep for what I needed. However, after speaking with Shay, all of that changed. He made me feel genuinely welcomed and took the time to walk me through the price breakdown in a way that made sense. Shay was incredibly patient and kind, and his professionalism truly stood out. Thanks to him, I felt confident in my decision.
  
 
  
 
 
 
 Posted on Google  
  
 
 Donya Ellaibody  
 
 
 
  
Karina was so helpful and gave exceptional service, I would highly recommend using this company for any transportation needs and specifically asking for Karina!